Free tool + playbook
The 12 Pack ROI Calculator
Most contractors finish a job, pack up and leave money on the street. See what one job could turn into when you work every house around it, before, during and after the job.
By Jonathan Blake, from 25,000+ doors knocked and 10,000+ face-to-face conversations
Your numbers
Door knocking
Customer introductions
SMS follow-up
Direct mail + EDDM
Past customer reactivation
Phase 6: Retargeting ads
Supports every phase, so it's counted in total cost, not tied to one phase.
- Door knocking0.6 deals · $71/deal
- Customer introductions0.6 deals · free
- SMS follow-up0.8 deals · free
- Direct mail + EDDM1.9 deals · $146/deal
- Past customer reactivation1.0 deals · free
Phases can overlap (the same neighbor may get a knock, a text and a mailer), so treat the total as a planning range, not a promise.
The 12 Pack in seven phases
Seven touches, four channels, 90 days. Every touch carries the same neighborhood offer with a deadline.
- Phase 0
Lock in the customer
Google review link the day you finish, a 30-second video testimonial, and introductions (not referrals) through a 3-way text or a walk-down to the neighbor's door.
- Phase 1
Before the job: "We're coming"
Text past customers in the zip code, then knock the 12+ homes around the job with a noise apology and a neighborhood offer with a deadline.
- Phase 2
During the job: "We're here"
Yard sign and a chalkboard offer sign out front, branded trucks on the street, and a second knock while the crew is working.
- Phase 3
After the job: "We just finished"
A third knock to show the finished work, a before-and-after door hanger, and a 3-text deadline sequence for every "maybe."
- Phase 4
Direct mail blitz
The week after, a mailer to the same streets: "We were just in your neighborhood."
- Phase 5
EDDM at 30 and 90 days
Every Door Direct Mail to the whole carrier route, first with social proof, then with a seasonal angle.
- Phase 6
Retarget the zip code
Upload the knock list, mail routes and customer list to Meta and Google, and run before-and-after ads with the same offer.
Real results: Jonathan ran this system with his own tree service and with roofing clients. One job typically turned into 3 to 5 closed deals, from 10 to 15+ conversations per neighborhood. Results vary by trade, service and price point.
Results shown are from specific clients and our own businesses. They aren't typical or guaranteed. Your results depend on your market, offer, pricing, sales process and effort. Details
Benchmarks and sources
- Texts get about a 98% open rate: Mobile Marketing Association, via Sakari's 2025 SMS benchmarks
- About 45% average SMS response rate: Gartner, via SendHub's 2026 SMS statistics
- Direct mail averages a 2.7 to 4.4% response rate: ANA response rate data, via 4over4 benchmarks
- Postcards average about a 4.7% response rate: Compu-Mail 2025 direct mail statistics
- EDDM postage price history: USPS Notice 123 price history, via ZeroJunkMail
- Door-knock conversation rate: Jonathan's field data, 10,000+ face-to-face conversations from 25,000+ doors knocked.
- Close rates for each phase: editable planning assumptions based on Jonathan's field results, not published benchmarks. Set them to your own numbers.
Frequently Asked Questions
How accurate is this calculator?
Can the phases double-count deals?
Do I have to run every phase?
How much time does it take per job?
What if I don't have past customers yet?
What does EDDM cost?
How do I know which phase is working?
Can someone run this for me?
Want the 12 Pack running on autopilot?
Doing it by hand on every job is a full-time job. The Booked Solid System runs the follow-up for you: review requests, text sequences, missed-call text-back and retargeting audiences. $0 until your system is live, backend live in about 3 days, no contract.
Install the SystemQuestions first? Book a free strategy call