Never Lose Another Job to Voicemail
Instantly text back missed calls, capture leads 24/7, and book more appointments without lifting a finger.
What is the Missed Call Text-Back?
Instant Response
Instantly text back callers when you miss their call so they don't call a competitor.
Custom Messaging
Personalize your auto-response to sound like a real person, capturing the lead immediately.
24/7 Coverage
Never miss a lead, even after hours, on weekends, or when you're on the roof.
Lead Capture
Automatically pull their phone number into your CRM so you can follow up later.
Part of the Booked Solid System
Where Missed Call Text-Back Fits
- Step 1 Get Found
- Step 2 Answer Every Lead
- Step 3 Book the Job
- Step 4 Get the Review
- Step 5 Bring Them Back
Missed-call text-back is the safety net of the Booked Solid System. Every other piece works to make the phone ring. This makes sure a ring you can't answer still turns into a conversation. When you're on a roof, under a sink or driving, the caller gets a text from your business within seconds, so they're talking to you instead of dialing the next company on the list. With the AI Receptionist + AI Sales Rep add-on for Full Suite, the AI receptionist can answer those calls live, and the AI sales rep carries the text conversation through to a booked job.
What Is Missed-Call Text-Back?
Missed-call text-back is an automation that sends a text message to anyone whose call you don't answer. The text goes out within seconds, from your business number, with a short message like "Sorry we missed your call, this is Mike's Roofing. How can we help?" The caller can reply by text, and the conversation lands in your CRM and phone app.
It matters because most people who reach voicemail don't leave a message. They call the next company on the list. A text in the first minute keeps them talking to you, and homeowners often prefer texting anyway, especially when they're at work.
It works with the phone number you already have. Your number forwards to a business line in our platform, so when a call rings out, the system knows to send the text. It runs 24/7 and costs nothing per call beyond standard texting fees.
Missed-call text-back sends the first message. If you want the conversation handled for you after that, Conversation AI can answer the replies and book the appointment, and the AI Voice Agent can answer the call live so it never goes unanswered in the first place.
Read the full guide to missed call text back for contractors →
Without vs. With Missed Call Text-Back
How Missed Call Text-Back Works
A call goes unanswered
You're on a job, after hours, or on another call. It doesn't matter why.
They get a text in seconds
Your custom message goes out automatically, sounding like you, asking how you can help.
The lead lands in your CRM
Their number and the conversation are saved, so you or your team can pick it up and book the job.
Included in: Growth and Full Suite (most popular)
Standard telecom fees apply for your business phone number and texting registration.
Every plan comes with a copy of the Booked Solid book.
Ready to get Missed Call Text-Back working for your trade?
Instantly text back missed calls, capture leads 24/7, and book more appointments without lifting a finger.
$0 until it's live · No contract, cancel anytime · Performance Guarantee: make 2x your plan fee in your first paid month, or we work free or refund it.
"Excellent service and excellent results. Jonathan would answer a call at 2am if you had a problem."